Customer Stories

Turkey

Türkiye customer is a high-quality customer of CITIC IC, mainly ordering the girth gear for grinding mill from 2020. This customer is also a key customer developed by our company in the Middle East. The customer express that they would help us to continue to expand the product field in the future and vigorously develop the markets in Türkiye and the Middle East.

Australia

Australia FFF

Australia FFF company is an important partner of our company. Every year they ordered mill liners, supporting shaft, ginding ball mill, etc. The two sides met for the first time in 2015. In early 2021, FFF company sent a supervisor, Jimmy, to supervise our factory for half a year. It has provided strong support and assistance for our cooperation.

Belarus

In November 2019, Belarusian customers visited our factory and discussed with our sales technicians about the products they wanted. Through the inspection of the company's production equipment and workshop, the customer affirmed the processing capacity of our factory, and further discussed with the sales staff, showing a strong willingness to cooperate.

Germany

Russia

Russian customers visited our factory from July 26th to 27th, 2018, and their demands were mainly for a full set of mill products. Through our introduction and visit to our factory, the customers affirmed our processing capacity, especially for the products to be purchased this time, they thought our factory had strong competitiveness in the same industry, and made cooperation with us.

America

Peru

In November 2019, Peruvian customers came to our factory to inspect the projects in production. They are very interested in our mill, rotary kiln machine, hoist and other sets of projects, especially the ball mill products. They continue to discuss with professionals on technical and production issues. Finally, we signed a number of small ball mill contracts and long-term cooperation.

Indonesia - Deliver Goods

On the morning of August 10, 2019, the ring tyre drum sections of PT company in Indonesia were loaded and delivered in our factory, ready to be transported from Shanghai port to Surabaya port in Indonesia. This batch of drum sections are mainly used for dryers and signed on March 13, 2019. Customers attach great importance to the cooperation with our company, and personally come to the site for the final inspection before delivery. Our company delivers the goods on time according to the quality and quantity, and each index is within the scope of performance standards, which is affirmed by inspectors and customers.

Indonesia - Stories

Indonesia PT Company is a long-term partner of our company. We have signed many contracts with PT Company and they are the key partner for our future development. It has a lot of cooperation space with PT Company in complete sets of equipment such as industrial rotary dryer, cooler, rotary kiln and other projects. We have made continuous cooperation between both of us and we will keep contact for more complete set of equipment in the future.